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FAQ

  • How can I ensure that the accessories match perfectly with my international car model?

    We ensure precise matching through triple assurance:
    Global OE Database: We have a vast database of OE numbers and part numbers covering mainstream truck brands worldwide, such as Mercedes Benz, Volvo, Scania, China National Heavy Duty Truck Group, Shaanxi Automobile Group, etc.
    Professional technical support: Simply provide the vehicle VIN code or gearbox model, and our technical team can provide you with accurate parts inquiry and confirmation services.
    Parameter verification service: We provide key dimension drawings and parameters for your final verification, ensuring no mistakes.
  • Does your product comply with international quality standards and certifications?

    Yes, quality is our cornerstone.
    We not only strictly implement the ISO 9001 quality management system, but our core products have also passed certifications such as CE to ensure their safety and reliability meet the strict entry requirements of the international market. We are committed to providing products that can withstand heavy load conditions and long life cycles.
  • Where will my order be shipped from? How to arrange transportation and customs clearance?

    We are committed to providing convenient global supply chain services:
    Global warehousing: We have cooperative warehouses in major port cities in China and multiple strategic locations overseas (such as Europe and the Middle East), which can optimize shipping routes based on your location.
    Professional logistics support: We have long-term partnerships with DHL, FedEx, and multiple professional shipping companies to arrange efficient door-to-door logistics services. For bulk orders, we provide a complete set of export support including customs clearance and document preparation.
  • Is the payment method flexible and secure? What currencies are supported?

    We offer flexible and secure international payment solutions.
    Multiple payment channels: Supports T/T (telegraphic transfer), L/C (letter of credit), and secure payments through platforms such as PayPal to ensure the safety of your funds.
    Multi currency settlement: Transactions can be settled using major international currencies such as USD and EUR, with a clear and convenient process.
  • What is the after-sales process if quality problems are found after receiving the goods?

    We have a clear and efficient global after-sales support system.
    Quick response: We provide 24/5 after-sales support to ensure that any issues can be promptly and professionally addressed.
  • Can we provide OEM/ODM customization services?

    Of course.
    We have advanced production equipment and strong research and development capabilities, and can provide OEM (OEM) and ODM (Original Design) services according to your requirements. Welcome to provide samples or technical drawings, and we will tailor a solution that meets specific market needs for you.

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 No. 8266, North Second Ring Road, Tianqiao District, Jinan City, Shandong Province
 +86-15168818819
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